JOB TITLE:  ADMINISTRATIVE ASSISTANT FOR ACADEMIC RESOURCE CENTER                               DEPARTMENT:  TLC

SALARY RANGE: $35,000-40,000                                                                                                FLSA: NON-EXEMPT       

IMMEDIATE SUPERVISOR:  Director of the Tutoring and Learning Centers

SCHEDULE DETAILS:  Full-time (may require work beyond normal work hours)/12-month position/PEERS

Position Summary

The Administrative Assistant for Academic Resource Center (ARC)t provides essential daily administrative support to staff of the Tutoring and Learning Center (TLC), the Carol Jones Writing Center (CJWC), the Speech and Communication Center (SCC) and the Hamra Library contributing to the overall effectiveness of academic support services at Ozarks Tech.

Essential Job Duties

• Provide administrative support to the Director and Assistant Director of Tutoring Centers and the Director of the Library as needed.
• Monitor and respond to departmental emails.
• Supervise the tutoring areas as needed.
• Assist in staffing and operations of the ARC service desk during peak times or staff absences.
• Review and evaluate incoming part-time and work-study applications.
• Schedule applicant interviews for part-time and work-study tutors and receptionists.
• Manage and monitor budgets related to part-time, Perkins, and Federal Work-Study (FWS) payroll.
• Track and reconcile the departmental budgets for the Tutoring Centers.
• Assist with departmental scheduling.
• Manage incoming and outgoing departmental mail
• Create and maintain accurate records for all full-time, part-time, and FWS employees.
• Review, adjust, and approve Time Clock entries for all part-time and FWS employees.
• Oversee use of the TLC departmental P-card account.
• Order and maintain office supplies and equipment.
• Make conference and travel arrangements.
• Provide technical assistance to students, faculty, and other staff.
• Assist with preparing departmental meeting agendas, records, and distributing staff meeting notes.
• Exhibit exemplary attendance and punctuality.
• Assist with updating departmental handbooks and policy documents.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions, serving on committees, and attending. community events.

Required Knowledge, Skills & Abilities

• Associate degree from a regionally accredited institution of higher learning, or equivalent.
• Previous customer service experience.
• Ability to work well with others.
• Strong oral and written communication skills.
• Ability to use information technology for professional productivity (such as Microsoft Office Suite).

Preferred Knowledge, Skills & Abilities

• Two years of experience working within a college tutoring setting.
• Two years of clerical, bookkeeping, customer service, and/or administrative experience.
• Experience working with tutor tracking and scheduling software.
• Experience with Colleague.
• Experience working within a collegiate setting.

Working at Ozarks Technical Community College Provides Great Benefits

• Medical insurance coverage for employees through the CoxHealth network at no cost to employees.
• Dental, LTD and group life insurance coverage for employees at no cost to employees.
• Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
• Use of the OTC fitness center at no cost to employees.
• Twelve (12) tuition free college credit hours per fall and/or spring semester and six (6) college credit hours per summer term for employees and/or their dependents.
• College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions.  Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends; may encounter occasional exposure to inclement weather during travel. 

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. 

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

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